By providing us with your data, you warrant to us that you are over 13 years of age.
The Event Expert Ltd is the data controller and we are responsible for your personal data.
The Event Expert
Nature of business: Event Management Training and Consultancy Company
Address: 70 Fennel Close, Chineham, Basingstoke, Hampshire RG24 8XF
Tel: 01256 335192
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at firstname.lastname@example.org
What information do we collect about you and how?
We collect data about you through a variety of different methods including:
We collect information about you when you contact us about my event management courses and consultancy services via our website, email, phone or post. In this case the personal information we collect about you is your name and email address, company name, event planning experience and the courses or services you are interested in.
How to design, plan and deliver successful events newsletter sign up
You can sign up / subscribe to our event planning newsletter. This is an opt-in newsletter sent out to subscribers twice a month. In this case the personal information I collect about you is your name and email address.
If you are on my email newsletter circulation list you have either signed up to it, are a current client of mine or we have met an exchanged contact details at an event. You therefore have a historical legitimate interest in our event planning work and are receiving and opening our email communications.
You can opt-out (unsubscribe) at any time and will no longer receive the newsletter. When you unsubscribe or opt-out you will be taken to a webpage where you can complete the opt-out process. You will be retained in a ‘suppression list’ for the purpose of ensuring they do not receive further emails and that your preferences are respected in the future.
On line transactions
If you buy an on line course via our website your card information is collected by a third party payment processor. We use Stripe who specialise in the secure online capture and processing of credit/debit card transactions. I do not know or keep your accounts details.
End of course feedback forms
If you have attended an event training course of ours we may ask you to complete an end of course feedback form. The form asks for comments about the course and asks if you consent to being placed on my event planning newsletter. This is an opt-in system – you agree to consent to receiving the newsletter. If you have said yes: consenting persons are asked to provide their name and email address. I will then input their details into my email marketing system. You can opt-out / unsubscribe at any time.
You have entered a competition, prize draw, promotion or survey;
Once a year we may run a competition, prize draw or promotion at an event we are exhibiting at or via our email marketing system. To enter / be eligible individuals are asked to enter their name and email address. You can opt-out / unsubscribe at any time.
You have bought a course or product
If you have bought a course or product (e.g. a book) we may email you from time to time to offer practical help and or assistance if required.
You can ask us to stop sending you marketing messages at any time by either clicking the opt-out link in the email or emailing us at email@example.com at any time.
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
How will we use the information about you?
We collect information about you to process your enquiry and, if you agree, to email you my How to design, plan and deliver successful events newsletter which may also contain other services we think may be of interest to you. We use the personal data you supplied when you opted-in to our email marketing system or enquired about our services.
The legal basis for the processing of your personal data is our legitimate interest in engaging in business with you (namely to grow our business) and responding to enquiries and messages. You have provided this data in order to receive information about our services, pay for an on line course and receive our newsletter. This may lead us into entering into a service contract with you.
Information disclosure to third parties
The Event Expert does not sell or rent your information to third parties for marketing purpose.
We do necessarily share your information with the following third parties
- Payment processors: Stripe for secure credit card payment transaction. Payments are made for the purchase of any of my on line event courses via our website. I do not know or keep your accounts details.
- Email marketing service providers. We use Campaign Monitor software to send out our newsletter.
- When we are required to do so by law and in connection with any legal proceedings.
Personal data security and confidentiality
We take appropriate technical and organisational security measures to protect your personal information against unauthorised or unlawful use and accidental loss, disclosure, alteration, or destruction.
We do not share your personal data with any third parties, we use secure servers, seek to verify the identity of anyone requesting access to information and use Secure Sockets Layer (SSL) Software. Our computers are password protected and there is no public access to the office where paper copies of certain information may be stored.
International transfers of your personal information
All your information is stored in the following European Economic Area countries (EEA): UK
Other than to comply with any legal obligations we do not intend to transfer your information outside the EEA. In the very unlikely event we have to transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring that adequate safeguards are in place.
Some of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Use of Automated Decision Making and Profiling
We do not use Automated Decision Making and Profiling systems
How long do we retain your personal information?
We will retain your information for as long as you consent (opted-in) to remain in contact with us: to perform a contract and to maintain any required tax records and our legitimate interests as a business. We review our retention periods for personal information on a regular basis
For tax purposes, the law does require us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
My website is intended for adults only. We do not knowingly collect personally identifiable information from children under 18 without permission from a parent or guardian.
Sensitive Personal information
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
Access to your information and correction
We would like to make sure that your personal information is accurate, up to date and reflects your wishes.
You therefore have the right to request a copy of the information that we hold about you. You can also request to have it corrected, restricts its use, deleted or to withdraw consent for its use.
If you would like a copy of some or all of your personal information, please email firstname.lastname@example.org
or write to The Event Expert, 70 Fennel Close, Basingstoke, Hampshire RG24 8XF.
Where you request access to your information we are required by law to use all reasonable measures to verify your identity before agreeing to your request. These measure are designed to reduce the risk of identify fraud, theft or general unauthorised access to your information. We may also contact you to ask you for further information in relation to your request to speed up our response.
We will try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
Cookies are used by nearly all websites and do not harm your system.
If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Cookies are used by nearly all websites and do not harm your system.
Cookies are either:
– Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or
– Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. [We use persistent cookies for Google Analytics.]
Cookies can also be categorised as follows:
– Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and/or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
– Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
This website does include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
How to contact us
By email: email@example.com
By mail: The Event Expert, 70 Fennel Close, Basingstoke, Hampshire RG24 8XF.